Unable To Log In

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zoom1012
Apprentice Scribe
Posts: 19
Joined: Mon Oct 03, 2011 9:19 am

Unable To Log In

Post by zoom1012 »

Can anyone help? I have not been able to log into the game in over 2 days now. When I type in my password I get the "verifying account" and it just hangs there. It will never proceed.

Can a GM or someone look into this for me? I want to play.

Thanks,

Aaen
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+Colibri
Administrator
Posts: 4065
Joined: Sat Feb 25, 2006 4:08 pm
Location: static void Main

Re: Unable To Log In

Post by +Colibri »

Make sure you are connecting to the correct address and port, it's written on the frontpage.

Also, make sure you have the correct client, if you have a version higher than 5.0.9, then that's probably why it wont work. Well, 6.0.1 still works, but with some issues, but if you have let's say version 7, then you wont be able to connect.

If you still can't get in, send me an email (address is on the frontpage) and also write your username, so i can check.
+Colibri, Administrator of UO Excelsior Shard

Don't know what the purpose of your life is? Well then make something up! ;)
(Old Colibrian proverb)
zoom1012
Apprentice Scribe
Posts: 19
Joined: Mon Oct 03, 2011 9:19 am

Re: Unable To Log In

Post by zoom1012 »

Thank you, Colibri. I have no idea how/why my client got updated to v 7.***

I re-downloaded it and all is working fine.

Thank you.

:goodsuprise:
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