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cant login after long absence

Posted: Mon Nov 09, 2020 3:27 am
by jimmy
i have been away working for a while and now i cant login who do i contact for help

Re: cant login after long absence

Posted: Mon Nov 09, 2020 6:52 pm
by thuanlinh
If you don't get any other suggestions from here, you may want to consider starting a new account, then put in a ticket once you can log in. I know of at least 2 other people who ended up starting a new account, then use that to put in a ticket and get their old account back.

Re: cant login after long absence

Posted: Fri Nov 13, 2020 4:14 am
by Animol

Re: cant login after long absence

Posted: Fri Nov 13, 2020 1:30 pm
by ForrestElf
You can try this also:

https://www.uoex.net/resetpassword

Re: cant login after long absence

Posted: Mon Nov 16, 2020 1:26 pm
by davethemage
That's exactly what I did. If you can give them your email you used, and approximate date of when you stopped playing they can find your account information. +C did it for me and was great to get my old guy back.
thuanlinh wrote:If you don't get any other suggestions from here, you may want to consider starting a new account, then put in a ticket once you can log in. I know of at least 2 other people who ended up starting a new account, then use that to put in a ticket and get their old account back.