I Need Help With Razor

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Riddlebox
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Posts: 61
Joined: Wed Feb 23, 2011 6:45 pm
Location: Arizona

I Need Help With Razor

Post by Riddlebox »

Okay, when I first came to this shard I downloaded razor and it worked perfectly for months. Now, anytime I try logging in with razor it says this:
"We were unable to authenticate your login. Usually this means that either a newer client patch is now available, or that the account name or password you provided are incorrect. Please check your Caps Lock key and try re-entering your account name and password.Please restart your client if you continue to recieve this error. If this a new account your account may not be active yet, please try again shortly. If you continue to experience problems please contact customer support."

Firstly, I have restarted my client plenty of times, I uninstalled razor altogether and then reinstalled it, still didnt work. I know for a fact my account name and password are right and not in caps. And its not a new account obviously. The only logical thing for me to do is "update my client" but I dont know how. I have gone to the razor website and still dont understand a thing.

Can someone PLEASE help me with this. :(
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Riddlebox
Master Scribe
Posts: 61
Joined: Wed Feb 23, 2011 6:45 pm
Location: Arizona

Re: I Need Help With Razor

Post by Riddlebox »

Nevermind, I wasn't in the right port address thing when starting razor. its fixed now
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Johnny Warren
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Joined: Mon Oct 11, 2010 11:40 pm

Re: I Need Help With Razor

Post by Johnny Warren »

There is also this Board that is specifically for asking for game related help.

http://uoex.net/forum/viewforum.php?f=8
JOHNNY WARREN!
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