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Returning to Shard-need help with login

Posted: Sun Dec 15, 2013 2:38 pm
by crazyb0b
Hey everyone,

I am trying to return to the shard, but have possibly forgotten my login information.

Could one of the admins help me out with this? Thanks in advance.

Re: Returning to Shard-need help with login

Posted: Sun Dec 15, 2013 2:57 pm
by Xavian
How long have you been gone? And what are your character names? It's possible that the account doesn't even exist any longer

Re: Returning to Shard-need help with login

Posted: Sun Dec 15, 2013 2:57 pm
by crazyb0b
Xavian wrote:How long have you been gone? And what are your character names? It's possible that the account doesn't even exist any longer

I doubt it has been the 6month mark where the account gets deleted.


Character was, I believe, Rindon

Re: Returning to Shard-need help with login

Posted: Sun Dec 15, 2013 3:04 pm
by Xavian
Character does not exist. I believe that younger accounts played for only a month or two can be deleted before the 6 month mark. I would suggest shooting an e-mail to CA@UOEX.net and see if +Colibri can help you out. May need to include your IP address so he can search for your logins. Best of luck to you in getting your information back.

Re: Returning to Shard-need help with login

Posted: Sun Dec 15, 2013 3:10 pm
by crazyb0b
Xavian wrote:Character does not exist. I believe that younger accounts played for only a month or two can be deleted before the 6 month mark. I would suggest shooting an e-mail to CA@UOEX.net and see if +Colibri can help you out. May need to include your IP address so he can search for your logins. Best of luck to you in getting your information back.

I played for way more than a few months, but I will shoot them an email.

Re: Returning to Shard-need help with login

Posted: Thu Dec 19, 2013 6:28 am
by crazyb0b
Well, still no response from my email I sent with info on the account/donation I made.

Goose it is gone :-/

Re: Returning to Shard-need help with login

Posted: Thu Dec 19, 2013 9:46 am
by Xavian
Give him time. +Colibri is a busy man. He'll get to it

Re: Returning to Shard-need help with login

Posted: Thu Dec 19, 2013 4:27 pm
by seoman
Yeah. I'm patiently (okay, maybe not that patiently) waiting for him to get back to me about restoring my old character.