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Server down?

Posted: Fri Jan 03, 2014 7:36 am
by Alaskan
Been trying to log on for quite some time now and nothing, the only connection I have w/ excelsior is this atm. Am I the only one experiencing this issue or are there others out there as well?

Re: Server down?

Posted: Fri Jan 03, 2014 7:45 am
by Gaara
You seem to be the only one :displeased:

Re: Server down?

Posted: Fri Jan 03, 2014 7:46 am
by Alaskan
Ok thank you, just wanted to make sure something crazy wasn't going on lol

Re: Server down?

Posted: Fri Jan 03, 2014 8:12 am
by Enoch
I just tried logging in as well, razor won't connect to shard.uoex.net, game won't connect to anything, and i can't access portal.uoex.net either. any suggestions?

Re: Server down?

Posted: Fri Jan 03, 2014 8:34 am
by Gaara
Enoch wrote:I just tried logging in as well, razor won't connect to shard.uoex.net, game won't connect to anything, and i can't access portal.uoex.net either. any suggestions?
wierd... 121 players including myself online D:

Re: Server down?

Posted: Fri Jan 03, 2014 8:48 am
by Ornias
Well I've tried accessing portal and nothing. Also tried logging in and updating razor and nothing still.

Re: Server down?

Posted: Fri Jan 03, 2014 8:56 am
by Gaara
I can access portal :s wierd...

Re: Server down?

Posted: Fri Jan 03, 2014 9:16 am
by +Colibri
I see that there's a configuration issue in the DNS server, basically some outdated configuration. I've fixed it, but it might take a while for this to update globaly (technically max 1 hour).

Re: Server down?

Posted: Fri Jan 03, 2014 9:42 am
by Alaskan
ok thank you +c yeah still can't access the portal or anything now (using a proxy atm to post this) but i'll keep an eye out, thanks for the speedy response though :)

Re: Server down?

Posted: Fri Jan 03, 2014 10:24 am
by RedDogForge
still down 9:23 cst here in TX USA :(

Re: Server down?

Posted: Fri Jan 03, 2014 10:38 am
by +Colibri
If anyone cant connect to the shard, you can try entering the IP directly (either in Razor's login form, or open your login.cfg file as described on http://www.uoex.net/startup)

Instead of "shard.uoex.net" you can enter "184.107.235.50" (without the quotes).
But be sure to change it back in a few days, since the IP may change, but shard.uoex.net address will always work (present company exluded hehe :mrgreen: ).

Otherwise I see that it works in most places, so it's probably limited to a few ISPs or possibly even your internet settings ... there's basically some conflicting configuration which isn't a big deal, but some clients (ISPs, maybe routers, or internet settings) can see it as a possible security issue.

Re: Server down?

Posted: Fri Jan 03, 2014 10:46 am
by Alaskan
once again thank you for the update and i'll try that for now, hopefully it'll work with the shard.uoex.net later on today though. yeah i tried flushing my dns and nothing, won't even let me get on with the excelsior client but i'll try the actual server ip, thanks :)