I had the very same issue with a black screen even after following this forum/ post /guide/instructions ...
I'm using window 8 so I started by opening windows "File explorer" and located the installed UO files under
"C:\Program Files\Ultima Online - Excelsior Shard" which is where I installed the UO program by highlighting the path.
Next, at the top of the page on the left hand side in windows 8 there is a "copy path " button, so I clicked on the button to copy the path.( I was having difficulty using the right click and copy feature for this task)
Next step, I opened UOAM and ran it as an administrator per the guide's instruction here.
Next, clicked onto the "map" tab, then clicked on the ""UO data files location settings " in the drop down menu
Next, unchecked the box that says to have uoam find the file location automatically
Next, past the copied UO file location by right clicking the box provided for you to write down the location.
Next, synced the UO character i wanted to track and It did not work

Next, I DELETED the quotation marks before and after the path string like this ....
pasted it like this
"C:\Program Files\Ultima Online - Excelsior Shard"
deleted the quote marks like this
C:\Program Files\Ultima Online - Excelsior Shard
and voila, once I was blind and now I can see... instantly got the map to work. hope this little tidbit helps someone.