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can not log in

Posted: Wed Mar 15, 2017 4:59 pm
by Moki
last night i recalled to a place in moonglow (can give cords as uoam grabed them) suddenly my client stopped working. i tryed to log in and same thing. So i reinstalled (a seconed install of the client on my drive) and no luck same think. client froze then a window statinig that uo has stopped working. window is tring to solve the problem (sense when did that work) and then closes the client.
help me help me help me. i have very lil gold in my bank n i will have to pay rent soon >.<

Re: can not log in

Posted: Wed Mar 15, 2017 8:59 pm
by Sir Blood
are you running client in:
- administrator mode
- Compatibility mode with windows xp service pack 1

Re: can not log in

Posted: Thu Mar 16, 2017 12:33 am
by +Requiem
What is your in game name? I will let an administrator know, and they can move your character.

Re: can not log in

Posted: Thu Mar 16, 2017 7:38 am
by Moki
Moki is my chars name any other info i can send u to comfirm that.

Re: can not log in

Posted: Thu Mar 16, 2017 12:28 pm
by +Nyx
I have moved your character to britain, try logging in again.

that did it

Posted: Thu Mar 16, 2017 2:37 pm
by Moki
i was able to log in. i still have my apartment to. thanks team. :) let me know if theres any questions about what happened

i did it again >.<

Posted: Sat Mar 25, 2017 11:07 am
by Moki
same place same problem. i am going to remove that rune frm my collection. Sry >.<