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Returning Players

Posted: Thu Apr 26, 2018 4:45 pm
by Pok
Hello!
My wife and I played on Excelsior about 8 years ago. How can we get back on our accounts? (if we have forgotten our logins)

Thanks!
Pok & Adina

Re: Returning Players

Posted: Thu Apr 26, 2018 5:54 pm
by +Colibri
Hey, welcome back!
Well, after so long, unfortunately your accounts have already been deleted due to inactivity. Here's more info how long they are kept: http://www.uoex.net/codex/accounting
(unoffficially they are kept a bit longer, but still not 8 years).

If you still remember the login information, and more-or-less exact dates when you started playing and ended playing, you can request a recovery of your account, here's the link:
http://www.uoex.net/codex/services/recovery