Excelsior

Hello everyone!
I am a new one in here and i have a questios about mi first trouble. I have the client required but when i try to log in (the very first time) i put the username and the password but the program stays forever in "verifying account".
What I´m doing wrong?

PD: Sorry about mi english.

My fault. I try to begin with UOSteam.
Everithinh is ok.
I´m in.

New problem.
I can´t begin sesion with UOSteam or Razor. I deleted both folders and install the programs again and nothing. It stays forever "verifying accout".
Some help?

Are you trying to log in from an internet connection of an institution/office or similar that blocks direct connections to servers?

From my own connection at home. If I log in via "normal" client (no assistants) I have no problems.

PROBLEM SOLVED:
Erase the "automatic detection" and redirect manually to the UO folder location.