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Account Recovery and Logins

Posted: Sat Apr 04, 2020 11:47 am
by Arientuir
It has been a while EX. This is Arientuir and I did send in a password reset email. For whatever reason the system does not recognize my email address even though I sent back one of the password reset requests from over 2 years ago. My wife will be sending in one also. She has been dying to get back on.

Re: Account Recovery and Logins

Posted: Sat Apr 04, 2020 12:04 pm
by Arientuir
I think I just got block because of two accounts. My wife tried her login.

Re: Account Recovery and Logins

Posted: Tue Apr 07, 2020 9:03 pm
by Arientuir
Checking back in. I sent the password reset email on Saturday and to ensure my email system was not blocking uoex. I sent a test email from the forums to myself and it came through fine.

Re: Account Recovery and Logins

Posted: Wed Apr 08, 2020 3:28 am
by Eless
Have you tried emailing admins?
Coordinating administrator: [email protected]

Re: Account Recovery and Logins

Posted: Sat Apr 11, 2020 6:16 am
by Arientuir
I am in contact with Colibri.