I'm interested in giving Excelsior a visit, it sounds just like what I'm looking for. Unfortunately, I seem unable to get in. I open the shard through UOGateway, it downloads one sizeable file (I see a long list of files, so this may be where the problem lies, possibly login.cfg not finding its way through, but it's only a guess), and then the client loads up, I see the custom splash screen, enter a logon and password, click connect, and that's where I hang. I never get to the subserver choice screen or character creation, it just hangs at "connecting..."
Are there network issues tonight, could something else be amiss, or am I just being bludgeoned by the vagaries of the 'net? My client is fully updated as of 10/19 11:55PM, UO Gateway is the most recent version (1.9.1266), and I seem to be able to connect to other shards without difficulty. Any ideas?
Trouble joining shard.
heya. i think we had someone with a simmilar problem before, but i dont know what could be the cause.
first, lets try this:
open Start -> Run -> in the window write "cmd" .. Click "OK"
In the command prompt (ms-dos window) write:
ping shard.uoexcelsior.com
- or -
ping centes.info
and let me know what responses you get.
It might be that when you were trying to join, there were some temp probs with the network... i cant tell, was asleep at that time
It is also possible that your ISP is blocking this IP range. Anyhow, let me know what responses you get from the pinging, and i'll try to think forward from there on.
first, lets try this:
open Start -> Run -> in the window write "cmd" .. Click "OK"
In the command prompt (ms-dos window) write:
ping shard.uoexcelsior.com
- or -
ping centes.info
and let me know what responses you get.
It might be that when you were trying to join, there were some temp probs with the network... i cant tell, was asleep at that time
It is also possible that your ISP is blocking this IP range. Anyhow, let me know what responses you get from the pinging, and i'll try to think forward from there on.
+Colibri, Administrator of UO Excelsior Shard
Don't know what the purpose of your life is? Well then make something up!
(Old Colibrian proverb)
Don't know what the purpose of your life is? Well then make something up!
(Old Colibrian proverb)
Here's a dump of a couple pings and a tracert. I'm not sure how to interpret it beyond that there is some point 28 hops down where things go amiss.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
ping shard.uoexcelsior.com
Pinging shard.uoexcelsior.com [194.249.53.33] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 194.249.53.33:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
ping centes.info
Pinging centes.info [194.249.53.33] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 194.249.53.33:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
tracert shard.uoexcelsior.com
Tracing route to shard.uoexcelsior.com [194.249.53.33]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.10.1
2 6 ms 6 ms 5 ms c-3-0-ubr01.westfield.ma.boston.comcast.net [73.
160.144.1]
3 7 ms 6 ms 6 ms GE-2-37-ur02.westfield.ma.boston.comcast.net [68
.87.37.221]
4 9 ms 5 ms 6 ms te-9-1-ur01.westfield.ma.boston.comcast.net [68.
87.37.9]
5 16 ms 7 ms 19 ms te-9-1-ur01.northampton.ma.boston.comcast.net [6
8.87.37.58]
6 8 ms 7 ms 13 ms te-8-1-ur01.deerfield.ma.boston.comcast.net [68.
87.37.62]
7 10 ms 7 ms 7 ms te-9-1-ur01.montague.ma.boston.comcast.net [68.8
7.37.66]
8 13 ms 7 ms 7 ms te-9-1-ur01.gardner.ma.boston.comcast.net [68.87
.144.221]
9 9 ms 9 ms 9 ms 10g-9-1-ur01.sterling.ma.boston.comcast.net [68.
87.144.217]
10 8 ms 8 ms 9 ms te-9-2-ur01.marlboro.ma.boston.comcast.net [68.8
7.144.77]
11 10 ms 10 ms 8 ms 10g-8-1-ur01.natick.ma.boston.comcast.net [68.87
.144.197]
12 9 ms 9 ms 9 ms 10g-8-3-ar02.woburn.ma.boston.comcast.net [68.87
.145.9]
13 12 ms 10 ms 9 ms 12.116.130.37
14 19 ms 16 ms 17 ms br2-a350s3.cb1ma.ip.att.net [12.127.5.26]
15 17 ms 17 ms 16 ms tbr2-cl16.n54ny.ip.att.net [12.122.10.22]
16 15 ms 17 ms 17 ms 12.122.82.1
17 15 ms 24 ms 16 ms att-gw.ny.telia.net [192.205.32.90]
18 16 ms 15 ms 18 ms nyk-bb2-link.telia.net [213.248.83.229]
19 86 ms 88 ms 84 ms ldn-bb1-link.telia.net [213.248.65.97]
20 100 ms 97 ms 92 ms adm-bb2-pos6-0-0.telia.net [213.248.65.158]
21 104 ms 99 ms 119 ms bpt-b2-link.telia.net [213.248.96.38]
22 120 ms 120 ms 121 ms bpt-b2-link.telia.net [213.248.96.38]
23 116 ms 116 ms 116 ms so-6-1-0.rt1.vie.at.geant2.net [62.40.112.13]
24 115 ms 117 ms 118 ms so-6-1-0.rt1.vie.at.geant2.net [62.40.112.13]
25 125 ms 125 ms 127 ms at.si1.si.geant.net [62.40.96.14]
26 133 ms 133 ms 162 ms arnes-gw.si1.si.geant.net [62.40.103.50]
27 * * 124 ms larnes6-V101.arnes.si [212.235.160.245]
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
ping shard.uoexcelsior.com
Pinging shard.uoexcelsior.com [194.249.53.33] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 194.249.53.33:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
ping centes.info
Pinging centes.info [194.249.53.33] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 194.249.53.33:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
tracert shard.uoexcelsior.com
Tracing route to shard.uoexcelsior.com [194.249.53.33]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.10.1
2 6 ms 6 ms 5 ms c-3-0-ubr01.westfield.ma.boston.comcast.net [73.
160.144.1]
3 7 ms 6 ms 6 ms GE-2-37-ur02.westfield.ma.boston.comcast.net [68
.87.37.221]
4 9 ms 5 ms 6 ms te-9-1-ur01.westfield.ma.boston.comcast.net [68.
87.37.9]
5 16 ms 7 ms 19 ms te-9-1-ur01.northampton.ma.boston.comcast.net [6
8.87.37.58]
6 8 ms 7 ms 13 ms te-8-1-ur01.deerfield.ma.boston.comcast.net [68.
87.37.62]
7 10 ms 7 ms 7 ms te-9-1-ur01.montague.ma.boston.comcast.net [68.8
7.37.66]
8 13 ms 7 ms 7 ms te-9-1-ur01.gardner.ma.boston.comcast.net [68.87
.144.221]
9 9 ms 9 ms 9 ms 10g-9-1-ur01.sterling.ma.boston.comcast.net [68.
87.144.217]
10 8 ms 8 ms 9 ms te-9-2-ur01.marlboro.ma.boston.comcast.net [68.8
7.144.77]
11 10 ms 10 ms 8 ms 10g-8-1-ur01.natick.ma.boston.comcast.net [68.87
.144.197]
12 9 ms 9 ms 9 ms 10g-8-3-ar02.woburn.ma.boston.comcast.net [68.87
.145.9]
13 12 ms 10 ms 9 ms 12.116.130.37
14 19 ms 16 ms 17 ms br2-a350s3.cb1ma.ip.att.net [12.127.5.26]
15 17 ms 17 ms 16 ms tbr2-cl16.n54ny.ip.att.net [12.122.10.22]
16 15 ms 17 ms 17 ms 12.122.82.1
17 15 ms 24 ms 16 ms att-gw.ny.telia.net [192.205.32.90]
18 16 ms 15 ms 18 ms nyk-bb2-link.telia.net [213.248.83.229]
19 86 ms 88 ms 84 ms ldn-bb1-link.telia.net [213.248.65.97]
20 100 ms 97 ms 92 ms adm-bb2-pos6-0-0.telia.net [213.248.65.158]
21 104 ms 99 ms 119 ms bpt-b2-link.telia.net [213.248.96.38]
22 120 ms 120 ms 121 ms bpt-b2-link.telia.net [213.248.96.38]
23 116 ms 116 ms 116 ms so-6-1-0.rt1.vie.at.geant2.net [62.40.112.13]
24 115 ms 117 ms 118 ms so-6-1-0.rt1.vie.at.geant2.net [62.40.112.13]
25 125 ms 125 ms 127 ms at.si1.si.geant.net [62.40.96.14]
26 133 ms 133 ms 162 ms arnes-gw.si1.si.geant.net [62.40.103.50]
27 * * 124 ms larnes6-V101.arnes.si [212.235.160.245]
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.