Lost stuff from house...
Lost stuff from house...
I was rearranging stuff in my new house on my laptop at the coffee shop and had to leave suddenly. I had about 6 full chests of stuff I didn't lock down and about an hour later when I got home I checked and all those full chests are gone! Please tell me there's a way to get it back...
Re: Lost stuff from house...
unfortunatly, it's 100 Eds + 10 eds per item up to a total of 200 Eds to recover stuff. I myself lost a maxed human bio fully equipped and wearing a spirit of the totem and, even if im 90% sure that it has nothing to do with me, I am not even bothering asking for a recover 

Rescuing items and pets from a backup
We keep hourly backups for the past 3 months, and daily backups for the past year. This takes at least an hour of Coordinating administrator's time, plus the concentration and coordination to find your items and check for various irregularities, hence the price. This is only possible if you know the exact precise time of when you last saw the item. It's not possible if it was "sometime last week".
- Initial price, to find the items: 100 excelsior dollars
- Each item or pet: 10 excelsior dollars (11th and further items are free)