game crashing

[Sir Odin]

After trying to sign in to the new patch 12. I received this message after getting login on the game and on open the option tab on paperdoll, trying to turn off music on game. This box would pop up with the following message. If anyone has any idea how i can fix this problem please let me know thanks.


fatal:
could not create directory:c:\users\Boyce\Ultima Online-Excelsior Shard\Ultima Online-Excelsior Shard\Ultima Online\Desktop/Sir Odin/Excelsior/Tobe
with a Ok box to click
after clicking game crashes

[Kara]

[strike]it sounds like you installed it into a restricted folder or a folder where you have limited permissions.[/strike]

On second thought it might just be the update removed the "run as administrator" check.

[Sir Odin]

No i tried running as Admin and game still crashed Anytime i try to use paperdoll options screen i crash

[+Colibri]

Running as administrator usually fixes it. How about, if you move the directory from c:/users/boyce to your desktop? I think the desktop isnt considered a system folder, maybe it will work there.

[Kara]

Running as administrator usually fixes it. How about, if you move the directory from c:/users/boyce to your desktop? I think the desktop isnt considered a system folder, maybe it will work there.

From the path it seems it's already on the desktop. I think you may mean to move it away from the desktop?

By the way, if you run the client with Razor or Steam, are all of them admin flagged?

[fayew]

It can be caused because of over heating. Reset the game and try.

[TeslaElectra]

Sir Odin,
Are you able to run Teamviewer with me? I might be able to help. PM me in game - Tesla Electra